We recognize that there are many instances when you may have a question or a concern that does not really warrant a trip to the office. Our reception staff will be happy to take messages and pass them on to our physician and nursing staff, but unless your need is an emergency it may take some time before we are able to contact you.
Every day, we have a nurse in our office who, with direct conversation with our physicians, is assigned to answer questions and concerns from our patients. Sometimes you may get a very rapid response, but other times it may take several hours to get back to you.
We need your assistance as well, so please furnish your phone number or cell-phone so that we may contact you as rapidly as possible. If you know you will not be at home for a certain time, please let our reception staff know this.
Lastly, during the middle of winter we are deluged with hundreds of calls, please adjust your expectations accordingly. Rest assured that if your child is ill, we will do everything we possibly can to accommodate you and your child.
Helpful Phone Numbers |
||
Mountain View Pediatrics |
(928) 214-3600 | |
Emergency Assistance |
911 | |
Flagstaff Medical Center |
(928) 779-3366 | |
Poison Control |
1-800-362-0101 | |